Privacy Policy
About Us
Welcome to Aware and Beyond, your trusted partner in coaching and mentoring. Established on 26th July 2022, we are dedicated to helping individuals and organizations achieve their highest potential. Our services focus on providing personalized coaching and mentoring to foster growth, overcome challenges, and realize aspirations. With a team of experienced professionals, we blend proven methodologies with practical strategies to ensure meaningful results. We believe in the power of transformation and are committed to empowering you every step of the way.
Contact Us
We’re here to assist you with any queries or support you may need. You can reach us through the following channels:
• Registered and Operating Address:
183/24, Awas Vikas, Rudrapur, Uttarakhand 263153
• Contact Numbers:
7300888151 / 9560165315
• Email:
awareandbeyond@gmail.com
For general inquiries, service-related questions, or support requests, please email us at the above address. We aim to respond to all emails within 1-2 business days. Your satisfaction is our priority.
Shipping Policy
At Aware and Beyond, we offer digital services that eliminate the need for physical shipping. All coaching and mentoring sessions are conducted online through secure platforms. Once your payment is successfully processed, you will receive an email with detailed instructions on how to access your services.
Delivery Timelines:
• Access details for your sessions will be shared within 24 hours of payment confirmation.
• For any delays, please reach out to us at awareandbeyond@gmail.com.
Additional Information:
As our services are digital, there are no shipping costs or international delivery concerns. We strive to ensure a seamless experience for all our customers.
Refund and Cancellation Policy
We value transparency and customer satisfaction. Below are the details of our refund and cancellation policy:
1. Consulting Services: Refunds can be requested within 7 days of purchase. If you are not satisfied with the service provided, please let us know.
2. Coaching Programs: Refund requests for coaching programs can be submitted within 30 days of the program’s start date.
Refund Request Process:
• Send an email to awareandbeyond@gmail.com with your purchase details, including the date of purchase and the reason for requesting a refund.
• Our team will review your request and respond within 5 business days.
• Once approved, the refund will be processed and credited back to your original payment method within 7 business days.
We aim to accommodate all reasonable refund requests. Please contact us if you require further clarification.
Returns & Exchange Policy
Since we provide digital services, returns and exchanges are not applicable. However, if you encounter any issues with our services, please don’t hesitate to contact us. We are committed to resolving your concerns promptly and ensuring your satisfaction.
Terms and Conditions
By engaging with Aware and Beyond, you agree to adhere to the following terms and conditions:
3. Services Offered:
We provide personalized coaching and mentoring services designed to help individuals and organizations achieve their goals.
4. Customer Responsibilities:
Customers are expected to provide accurate information during service registration and adhere to the agreed schedule for coaching sessions.
5. Dispute Resolution:
In case of disputes, they will be resolved under the jurisdiction of the local court in Rudrapur, Uttarakhand, following Indian legal frameworks.
6. Support and Communication:
If you encounter any issues or require assistance, please contact us at awareandbeyond@gmail.com.
7. Compliance:
All users of our services must comply with applicable laws and regulations.
Privacy Policy
Your privacy is of utmost importance to us. This policy outlines how we collect, use, and protect your personal information:
8. Information Collection:
We collect your name, email address, and phone number for communication and service delivery purposes. Payment details are securely handled by third-party processors such as Razorpay and Stripe.
9. Data Sharing:
We do not share your personal information with any third parties, except trusted payment processors, for the purpose of completing transactions.
10. Data Security:
Payment details are encrypted and securely processed by third party trusted payment processors. We implement robust security measures to safeguard your personal information from unauthorized access or disclosure.
11. Customer Rights:
You have the right to request access to your personal information and to update or delete it at any time. For such requests, please contact us at awareandbeyond@gmail.com.
12. Contact Us:
If you have any questions or concerns about your privacy, please email us. We are committed to addressing your concerns and ensuring your information is handled with care.
Thank you for choosing Aware and Beyond. We are dedicated to supporting your growth and success!