Privacy Policy

At Aware and Beyond, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, services, and make payments through our platform. This policy is compliant with applicable Indian laws and the terms and conditions of our payment gateway partners, including Razorpay.

1. Information We Collect

We may collect the following personal information when you visit our website, register for services, or communicate with us:

Name
Email address
Phone number
Communication details shared through forms, emails, or messages

We collect only the information necessary to provide our coaching and mentoring services effectively.

2. Payment and Transaction Information

All payments on awareandbeyond.com are processed securely through third-party payment gateways such as Razorpay and Stripe.

We do not store, process, or retain your debit card, credit card, net-banking, or UPI details on our servers.
Payment information is encrypted and handled directly by the payment gateway providers in compliance with industry security standards (PCI-DSS).

The collection, use, and storage of payment-related information are governed by the privacy policies and terms of the respective payment processors.

3. How We Use Your Information

We use your personal information solely for legitimate business purposes, including:

Delivering coaching and mentoring services
Communicating session details, updates, and support
Processing payments, refunds, or cancellations
Responding to inquiries and customer support requests
Improving our services and user experience
Complying with legal and regulatory obligations

We do not sell, rent, or misuse your personal data.

4. Sharing of Information

Your information may be shared only in the following situations:

With payment gateway partners (such as Razorpay or Stripe) for transaction processing
With legal or regulatory authorities if required by law

All third parties are obligated to maintain confidentiality and use your data only for the specified purpose.

5. Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes secure systems, controlled access, and reliance on trusted, compliant third-party service providers.

While we take all reasonable steps to safeguard your data, no online system can guarantee absolute security.

6. User Rights

You have the right to:

Access the personal information we hold about you
Request correction or updates to your information
Request deletion of your personal data, subject to legal or operational requirements

You can exercise these rights by emailing us at awareandbeyond@gmail.com.

7. Cookies and Analytics

Our website may use basic cookies or analytics tools to understand user behavior and improve functionality. These tools do not collect personally identifiable information unless you voluntarily provide it.

You may disable cookies through your browser settings if you prefer.

8. Changes to This Privacy Policy

Aware and Beyond reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page and will take effect immediately upon publication.

We encourage users to review this policy periodically.

9. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us at:

Aware and Beyond

183/24, Awas Vikas, Rudrapur, Uttarakhand 263153

Email: awareandbeyond@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.